Delivery area
The first store versions focus on the Netherlands and Flanders. Costs, carrier and expected delivery times are determined before opening and shown before checkout.
Returns
Final return policies and contact details will be published prior to the first sale. This concept does not yet offer a return registration, because no orders are possible.
A traceable shipment
With fulfillment, the shipped batch is linked to the order. Tracking and the status of any return are recorded in the order administration.
What will you see before checkout?
The available delivery options for your country, the shipping costs and the expected delivery time are included in the order overview. A general promise on the homepage does not replace that information.
Delivery options may differ for the Netherlands and Flanders. No free shipping limit, fixed carrier or delivery period has yet been agreed.
If you have a question about a received pot
Keep the packaging and the batch number. This information will soon help you find the correct product file and shipment. The actual contact and return procedure follows before the first sale.